Shipping policy

ORDERS USUALLY SHIP 5 DAYS AFTER THE CUSTOMIZED CUPS IS COMPLETED.  IF YOU ORDER PRODUCTS THAT ARE NOT HANDMADE, THEY USUALLY SHIP WITHIN TWO DAYS.  ONCE YOUR ORDER HAS BEEN SHIPPED, YOU WILL RECEIVE AN EMAIL WITH YOUR TRACKING NUMBER.

DUE TO SOME OF OUR PRODUCTS BEING HANDMADE... PLEASE UNDERSTAND THAT THIS IS A SMALL BUSINESS WITH ONLY ONE PERSON MAKING YOUR CUSTOMISED CUPS TO YOUR LIKING. WE ASK FOR YOUR PATIENCE.  

PLEASE KEEP IN MIND THAT SHIPPING TIMES ARE DIFFERENT FROM PROCESSING TIME. PROCESSING TIME IS THE TIME IT TAKES TO CREATE YOUR PRODUCT.  SHIPPING TIME IS AFTER IT HAS LEFT OUR FACILITY.

THANK YOU FOR YOUR SUPPORT AND YOUR PATIENCE.